If you can't share OneDrive files or folders with contacts in Outlook.com, try these steps to fix the problem:
- Go to https://account.live.com/reputationcheck to validate your Microsoft Account.
- Make sure your Microsoft Account profile is up-to-date and complete. Accept the Terms of Use if prompted.
- After you validate and update your account, go to your Outlook.com People view and select a contact.
- Edit (add, delete, or change) any of the contact information and Save your changes. This step helps enable sharing through email.
- Wait up to 24 hours for these changes to take effect and resolve the problem.
Need more help?
Account support. For help with your Microsoft account and subscriptions, visit Account & Billing Help.
Technical support. For technical support, select Contact Microsoft Support below, enter your problem and select Get Help.
Mobile users can contact Support by opening the OneDrive app and gently shaking your device.
Community support. Communities help you ask questions, give feedback, and hear from experts with rich knowledge. Ask the Microsoft Community. Do not disclose personal or sensitive information in public forums.