The Greeting Line helps you set up a customized greeting for your letters.
Greeting line format
The Greeting line format has three parts:
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*Beginning   Choose between Dear, To, or none.
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Name of person   Choose from a list of formats of the person or persons you're addressing.
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*Punctuation   Choose to punctuation the greeting with a comma, semi-colon, or nothing.
*Greeting line for invalid recipient names   Choose the text you want to appear when Word can’t interpret the recipient’s name (for example, missing first/last name).
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Dear Sir or Madam,
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To whom it may concern:
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(none)
Preview   This displays your greeting using actual names and titles from your mailing list.
Correct problems   If data is missing when you try to set up the greeting, fields like firstname or lastname, you can manually identify which fields go with the address elements in your mailing list.
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Match Fields   Opens a dialog to match specific fields in your mailing list to elements that are used in the greeting line. You can set these changes to apply to just this document or the data sources so future mail merges use this changes.
OKÂ Â Â Saves your changes and exits the dialog.
Cancel   Ignores changes made, and exits the dialog.
* You can edit the inserted Greeting Line field in your document to use your own wording.