Applies To
Word for Microsoft 365 Word 2024 Word 2021 Word 2019 Word 2016

The Greeting Line helps you set up a customized greeting for your letters.

Greeting line format

The Greeting line format has three parts:

  • *Beginning    Choose between Dear, To, or none.

  • Name of person    Choose from a list of formats of the person or persons you're addressing.

  • *Punctuation    Choose to punctuation the greeting with a comma, semi-colon, or nothing.

*Greeting line for invalid recipient names    Choose the text you want to appear when Word can’t interpret the recipient’s name (for example, missing first/last name).

  • Dear Sir or Madam,

  • To whom it may concern:

  • (none)

Preview    This displays your greeting using actual names and titles from your mailing list.

Correct problems    If data is missing when you try to set up the greeting, fields like firstname or lastname, you can manually identify which fields go with the address elements in your mailing list.

  • Match Fields    Opens a dialog to match specific fields in your mailing list to elements that are used in the greeting line. You can set these changes to apply to just this document or the data sources so future mail merges use this changes.

OK    Saves your changes and exits the dialog.

Cancel    Ignores changes made, and exits the dialog.

Greeting line dialog

* You can edit the inserted Greeting Line field in your document to use your own wording.

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